At KlikWoi, we strive to ensure customer satisfaction with every purchase. This Refund Policy outlines the terms and conditions under which refunds may be granted.
Eligibility for Refunds
Refunds are only applicable for digital products or services purchased through KlikWoi that are defective, not delivered, or not as described. Requests for refunds must be made within 7 days of the purchase date.
Non-Refundable Items
• Services that have already been rendered or partially completed.
• Digital products that have been accessed, downloaded, or used.
• Promotional or discounted purchases unless the item is defective or not delivered.
Refund Process
• Submit a refund request through our support page at https://klikwoi.com/contact.
• Provide your order ID, proof of purchase, and reason for the refund request.
• Our support team will review your request and respond within 5-7 business days.
Resolution-Based Payouts
In cases where transactions involve third-party sellers or partners, KlikWoi acts as a facilitator. Refunds or payouts will be handled based on a fair resolution process, which may include verifying delivery, reviewing disputes, and confirming agreement between both parties before funds are released or refunded.
Approved Refunds
If your refund request is approved, the refund will be processed using the original payment method. Please allow 7-14 business days for the refund to reflect in your account, depending on your payment provider.